Send your enquiry through the form
The quickest way to reach us is by completing the enquiry form on this page. Please include your name, company, town or suburb, the type of work you do, and what you need help with, whether that is printer supply, a site visit, operator training or after sales support. If you already know your media type, board size, ink requirements or production goals, add those details too so we can respond with practical advice.
- New printer enquiry or upgrade
- Installation and site preparation
- Training, maintenance or breakdown support
- Colour guidance, media testing or workflow planning
Where we work from and where we travel
Our base is in Germiston, Gauteng, with support coverage across the East Rand, Johannesburg, Pretoria and Centurion. We also assist clients in Durban, Cape Town and Gqeberha, with remote support available when a call out is not needed right away. For urgent breakdowns we prioritise production stoppages first, then schedule the next available visit based on location and the nature of the fault.
- Germiston Support and East Rand Support
- Johannesburg Support and Pretoria Support
- Durban Support and Cape Town Support
- Gqeberha Support and Centurion Support
What to include so we can quote properly
The more detail you give us, the easier it is to recommend the right flatbed UV setup or service plan. Tell us what rigid boards you print on, the size of sheets or panels, the volume you run, and whether your work is for signage, retail displays, exhibition panels or industrial applications. If you are dealing with coastal humidity, dust, load shedding or a new municipal premises, mention that as well because it affects installation, power planning and media handling.
- Board type, sheet size and thickness
- Monthly output or peak production periods
- Power conditions and site access
- Any colour matching or curing concerns
Response times and support planning
We aim to respond to form enquiries as quickly as possible during business hours, with urgent service requests handled first where production is affected. Response times depend on your location, the time of day and whether the request needs a remote check, spare part coordination or an on-site visit. If your job is time sensitive, say so in the form and include your deadline so we can plan accordingly. A clear brief helps us avoid delays and keeps the process moving, even when the week is busy.
Meet the team behind your request
Your enquiry is handled by a local team that understands print production and service conditions on the ground. Sibusiso Mthembu oversees the business as Managing Director, while Lerato Nkosi handles sales enquiries and Johan van der Merwe manages technical matters. Ayanda Dlamini coordinates training, Michael Naidoo handles service visits and Zanele Khumalo supports production advice and media setup. If your request needs more than one department, we pass it through quickly so you do not have to repeat yourself.
Help with installation, training and ongoing service
We support flatbed UV printer installation, site preparation, operator training, preventive maintenance and remote troubleshooting. We also assist with ink handling, media testing, spares coordination and production consulting for rigid boards and signage work. If you are setting up a new space or changing an existing workflow, send through the details and we will advise on the next steps, no fuss.
- Printer Installation and Site Preparation
- Operator Training and Workflow Planning
- Preventive Maintenance and Breakdown Support
- Ink Handling Help, Media Testing and Spares Coordination